With over 50 years of operation in Bangladesh, Toyota Navana as the official distributor for Toyota has come to be known and trusted not just as the distributor, but also for its service centre.
The Toyota 3S Center in Tejgaon is segmented into three parts: General Repairs (GP), Periodic Maintenance (PM) and Body Paint (BP). There are four service floors, each connected to the other with a winding driveway.
Ground floor includes the GP section where an advanced engine inspection system is stationed, which analyses the motor by studying exhaust gases, emitted from the combustion chamber. Some suspension work like wheel alignment, balancing and caster/camber adjustment facilities are also located here.
The second floor has the Body Paint section, where so many cars are always seen getting painted with different colors. This section houses two body paint booths and a Hawk chassis aligner. To ensure a factory quality finish, the body paint section controls the dust, temperature and pollution of the vicinity. Besides, even though the third floor has quite a few sections, Periodic Maintenance unit is basically focused. This unit works on thirty to forty vehicles a day; usually takes care of vehicles under service warranty, such as replacing the engine oil or air filters.
The other section houses specialized diesel vehicle works including common Rail technology where most of the vehicles are either owned by the armed forces or government.
Senior Assistant Manager Sohag Jakaria from marketing department says, “Toyota Navana group has become the most renowned company over the past decades. We ensure quality, hassle free service and the best solution for the customers who owns our cars.”
“Besides, we have different sections for the service where customers find their full support. Customers’ trust is the most important thing for us. Toyota service center is committed to meet the stipulated time and we try to deliver as quick a service as possible,” he added.