Md. Arfan Ali, President and Managing Director, Bank Asia Ltd. and Md. Serajul Islam, CEO of ERA-InfoTech Ltd. signed an agreement for Robotic Process Automation Solutions to promote financial inclusion throughout the country.
In the ceremony Sarder Akhter Hamed, SEVP & Head of Channel Banking, Tauhidul Hoque, CTO,ERA Hossain Ahmad, EVP & CIO, Chandan Nag, Head of Digital Payment Channel Department, Md. Abu Jobayer, Head of Business, Digital Payment Channel department & Mohammad Iqbal Hossain, Manager, HR & Admin,ERA also were present.
By RPA cost savings, Better customer experience, minimising operational risk, internal processes improvement more than 100% will be done, which does not replace existing IT systems.