LankaBangla Securities Ltd. (LBSL) recently launched an Artificial Intelligence Chatbot LINDA (LankaBangla Interactive Direct Assistance) to serve the needs and requirements of its clients and investors thus becoming the first company in the Bangladeshi capital market industry to implement AI chatbot.
The chatbot was developed by LEADS Corporation Limited (LEADS). The inauguration program was held at LankaBangla’s corporate office in Motijheel. LINDA is an interactive AI chatbot which will allow any of LankaBangla’s clients or investors to have their queries easily answered through Facebook and LankaBangla Securities’ website.
The chatbot LINDA developed by LEADS will also include information verification (OTP – One Time Password) for the account holders of LankaBangla Securities Ltd. through which all other activities, including personal information of the respected subscribers, will be protected. Through LINDA, customers will know about portfolio status, account balance, buyer’s information, current status of the IPO and any data related to their own accounts. LankaBangla Securities Ltd. firmly believes that LEADS AI chatbot is going to introduce a new era in the brokerage industry of the country.
LEADS Chairman Mr. Shaikh Abdul Aziz, Md. Nasir Uddin Chowdury, Managing Director of LankaBangla Capital Market Operations, Mr. Khandoker Saffat Reza, COO, LBSL and CTO Mr. S.A.R. MD. Muinul Islam, LBSL were present during the inauguration ceremony. Mr. Masud Parvez, CFO & CTO, LEADS andMr. B.E.M. Manjur-e-Khuda, GM, LEADS were also present in the ceremony. LEADS Corporation Limited is working as a technology development partner of LankaBangla Securities Ltd. in this regard.
LEADS Corporation Limited, ever since its inception in 1992, took over an US based multi-national company’s Bangladesh operation and began its successful journey in the IT marketplace. Being among the pioneers in the ICT industry in Bangladesh, LEADS has become one of the leading ICT solution providers in Bangladesh with its wide range of products and services with exceptional achievements. Over the past 27 years LEADS Corporation has grown and excelled in providing ICT solutions to its clients from small, medium and large business entities in Bangladesh and abroad.