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The history of technology,connecting money to people….

PRE-DIGITAL


Life before banking went digital

1960

1st ATM

The first Automated Teller Machines (ATM) or cash machines were developed in the early 1960s with the first machines being launched by the end of the decade. Banks started to become heavy investors in computer technology to automate much of the manual processing, which began a shift by banks from large numbers of clerical staff to new automated systems.


1969

1st CREDIT CARD

Barclaycard, from Barclays, was the first credit card introduced in the UK, coming into service in 1966. It enjoyed a monopoly until the introduction of the Access card in 1972.


1970

1st PAYMENT SYSTEMS

The first payment systems began to be considered that would lead to electronic payment systems for both international and domestic payments. The international SWIFT payment network was established in 1973 and domestic payment systems were developed around the world by banks working together with governments.


1983

1st HOME BANKING SYSTEM

The Bank of Scotland offered Nottingham Building Society customers the first home banking service in the UK called “Homelink”. Connecting via a television set and a telephone to send transfers and pay bills, this service formed the basis for home and online banking as we know it today.


1989

1st TELEPHONE BANKING SERVICE 

first direct, the UK’s first telephone only banking operation, took its first call on 12.01am on 1 October 1989; more than 1,000 calls were taken within the first 24 hours.


EARLY DIGITAL


The era of online banking and the arrival of smartphones

1993

1st INTERNET BANKING SERVICE

In November 1993, Stanford Federal Credit Union conducted its first four internet transactions; and in 1994, it became the first financial institution to offer internet banking when it launched its website


1993

1st SMARTPHONE

The IBM Simon was the first smartphone launched; it had a touch screen with email, pager and a fax device.


1997

1st MOBILE BANKING SERVICE

The first mobile banking service was launched in 1997 by Merita Bank of Finland offering SMS text banking.


DIGITAL SOPHISTICATION


Digital banking using multiple devices is becoming the norm

2010

INTELLIGENT ENVIRONMENTS

announced an iPhone app for the Orange credit card in conjunction with Barclaycard. The project won FSTech Payment Innovation of the year


2011

1st SMARTPHONE

The IBM Simon was the first smartphone launched; it had a touch screen with email, pager and a fax device.


2011

LAUNCH OF THE MOBILE WALLET IN THE USA

Google launched Google Wallet in the USA, a secure mobile payment product that stores credit cards, debit cards and store cards on a mobile device containing a near 􀏐ield communication (NFC) chip for easy payments.


2011

BILLS PAID OVER THE INTERNET

Barclaycard was the first UK credit card company to allow bills to be paid over the internet.


2012

THE EXPLOSION OF TABLET DEVICES

Apple sell 84m iPads in 2 years and 3m in 3 days when they launch iPad mini and iPad 4.


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